Our cancellation policy for parties and events at Lucky Strike is based on how far in advance you cancel, with a nonrefundable commitment built into every booking.

Nonrefundable commitment:

Upon signing your event contract, 10% of the total fees and charges becomes a nonrefundable and noncancelable commitment, regardless of when the event is cancelled

Cancellation windows:

More than 30 days before the event: You can cancel and receive a full refund of all fees previously paid, less the 10% nonrefundable commitment
Within 30 days of the event: No refunds are issued. You remain responsible for the full contracted amount, including all fees and charges

Rescheduling your event:

Events cannot be rescheduled without our express prior written consent
Events rescheduled within 30 days of the original date are subject to a rescheduling fee of 50% of the combined Minimum Total Spend plus any add-on services

Questions about your event contract? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM – 9:00 PM ET and Sunday from 10:00 AM – 7:00 PM ET.

Full terms: Parties & Events Terms & Conditions