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Strike up a little knowledge before you roll
Looking for answers before you hit the lanes? Our FAQ page has you covered. Here you’ll find quick answers to the most common bowling questions, from how lane reservations work to what’s included in party packages.
With over 365 centers across North America, it’s very likely that there's a Lucky Strike, Bowlero or AMF location nearby.
You can find the most up-to-date information about a center’s hours of operation on each center's home page.
Bowling is the perfect activity for people of all ages! For our younger bowlers, our centers offer bumpers and ball ramps at no extra charge. Please note that some of our centers have age restrictions on late nights and weekends. Find your local center to see any associated restrictions.
The maximum number of guests per lane varies by location.
We welcome bowling enthusiasts! Feel free to bring your own ball and shoes on your next visit with us, just remember to bring them home with you at the end of the game!
Then bumpers you shall have! Bumpers are available and can be requested at any time during your visit or while you’re making your reservation. If you are booking online and want bumpers available upon your arrival, simply indicate your request for bumpers in the special requests box on the “Food” page in the checkout process.
We love cosmic bowling, too — especially for parties! The availability of cosmic bowling varies by center, so contact us at guestexperience@lsent.com and we'll follow up with the staff at your preferred center to see if it's possible to make your cosmic bowling dream come true.
All of our centers offer weekly promotions so you can score great fun at a great price. Find a location and view current specials!
You can guarantee your lanes and streamline check in by pre-paying online for a reservation. Reserve your lane today!
A bowling league is a group of players who bowl together on a regular schedule throughout a season. Leagues can be competitive or social, and they’re a great way to enjoy weekly bowling, meet new people, improve your skills, and have fun—whether you’re a beginner or an experienced bowler. Interested in learning more about leagues offered at your local center? Find a league near you.
Most of our locations offer competitive and social leagues, which means you can play for prizes or just for fun! Don’t see a league at your local center? It’s easy to start one! Find a league at your center and learn more about starting your own league.
Yes — bowling is the perfect activity for guests of all ages. {brandName} welcomes younger bowlers with a few family-friendly features to make the experience fun and easy:
Bumpers available at no extra charge to keep balls out of the gutters
Ball ramps available at no extra charge for kids who need help rolling
No additional fees — bumpers and ramps are included with every lane reservation
Age restrictions vary by location. Some {brandName} centers have age restrictions on late nights and weekends. To see your center's specific age policies, find your local {brandName} location.
The heavier the bowling ball, the greater the impact will be on the pins. That said, we encourage you to select the ball that feels right for you. All of our centers are stocked with balls of all weights and sizes, so you’ll be able to try out a few to find the one that’s most comfortable for you.
We’re always strong advocates for personal style, but to learn the basics, follow these easy steps:
Hold the bowling ball with your hand directly underneath the ball and your wrist straight. Your middle and ring fingers should be in the top two holes with your thumb in the bottom hole.
Swing your bowling arm out and back behind your body.
As your arm swings forward towards the lane, release the ball when it reaches your ankle. Remember to keep your hand straight and palm facing up throughout the throw.
Practice, practice, practice!
Each game of bowling is made up of ten frames or turns. When it’s your turn, you will have two chances per frame to roll the ball down the lane and knock down as many pins as you can. In traditional tenpin bowling, one point is awarded for each pin that is knocked down; however, there are ways to earn additional points:
When you knock down all ten pins on your first roll, that’s called a “Strike” and you will be awarded ten points, plus a bonus of whatever is scored with your next two balls.
If you knock down all ten pins with your two rolls on the same turn, it’s called a “Spare.” A spare will count for ten points, plus it will also add bonus points for whatever you score on the first roll of your next turn.
If you knock down all 10 pins at any point in your last frame, you will be allowed to throw a 3rd ball! This allows for up 12 strikes in one game, and a perfect score of 300 points!
The highest score you can achieve in bowling is 300, but we think any amount of points you score is perfect!
Bowling etiquette is all about keeping the experience smooth and fun for your group and the bowlers around you. Whether it's your first time at {brandName} or your hundredth, these simple guidelines will help you roll like a pro.
Wear bowling shoes on the lanes. Bowling shoes are required for every guest. Street shoes can damage the lane surface and create safety risks for you and other bowlers.
Respect the rhythm of the lanes. If another group is bowling on the lane next to you, take turns — bowl before or after your neighbor, not at the same time. This gives everyone space to focus on their shot.
Keep food and drinks off the approach. Spills near the lane create slip hazards and can impact your game. Enjoy your food and drinks at your seating area, away from the approach.
Stay behind the foul line. Crossing the foul line voids your score for that frame and can disrupt your team's flow.
Stick to your assigned lane. Please bowl and stand only on the lane reserved for your group to keep play organized and enjoyable for everyone around you.
A little awareness goes a long way — follow these tips and keep the good times rolling.
Brush up on your bowling lingo below:
Candlepin Bowling: A variation of bowling that’s played with tall, candle-stick looking pins and a handheld-sized ball.
Duckpin Bowling: Another variation of bowling played with short, wide pins and a handheld-sized ball that does not have holes.
Foul Line: The line that separates the approach from the beginning of the lane.
Frame: A game of bowling is divided into 10 frames. In each frame, there are two chances to knock down all 10 pins. The only exception is the 10th frame, where a bowler gets an additional (third) chance if they bowled a strike or spare on their first two chances.
Open Frame: A frame without a strike or spare. All 10 pins were not knocked down, but your turn is over.
Spare: To knock down the remaining pins left after the first ball with your second ball in the same frame.
Strike Dance: The celebratory dance seen when a bowler bowls a strike.
No-Tap: A type of bowling game where knocking down 9 pins, instead of 10, counts as a strike.
Deuce: A type of game where the bowler scores 200 points or more.
Turkey: Three consecutive strikes in a row.
300 Game: Occurs when a bowler bowls a strike on every possible frame, otherwise known as a “perfect game."
Our Guest Experience team can be reached at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM – 9:00 PM ET and Sunday from 10:00 AM – 7:00 PM ET.
Yes! Your local center’s direct phone number is listed on its home page. Find your local center.
Have a question about a recent {brandName} online purchase or reservation? Our Guest Experience team can help with billing questions, confirmation issues, or anything that doesn't look right.
Have this ready:
Name on the reservation or order
Email address used at checkout
Confirmation number (if available)
Brief description of the issue
For the fastest support, submit a request online and our team will review your details and follow up with a solution.
Prefer to speak with someone? Call Guest Experience at 866-211-3369, Monday – Saturday from 9:00 AM – 9:00 PM ET and Sunday from 10:00 AM – 7:00 PM ET.
Sorry, Groupons aren't valid for online lane reservations and can't be used to book ahead.
How Groupons work at {brandName}:
Groupons are redeemed on a walk-in basis. When you arrive, we'll place your group on the first available lane.
Before you go:
Valid 24 hours after purchase
Not valid Saturdays after 6:00 PM
Cannot be used for reserved or prepaid lanes
Review Groupon Terms & Conditions before you visit
Want to guarantee a lane? Book a standard reservation separately. Otherwise, walk in with your Groupon and we'll take care of the rest.
Your feedback helps us make every {brandName} visit better than the last.
For the fastest support, submit a request through our online contact form — our Guest Experience team will review your details and follow up with a resolution.
Prefer to speak with someone? Call Guest Experience at 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Whether it's a great moment worth sharing or something we can improve on, we appreciate you taking the time to reach out.
Left something behind during your {brandName} visit? Here's how to recover it.
Report a lost item:
Submit an online request to Guest Experience with these details:
Location you visited
Date and approximate time of visit
Description of the item
Your contact information
Our team will work with the center to check for your item and follow up with you.
Good to know:
Lost items are held at the center for a limited time — submit your request as soon as possible to improve the chances of recovery.
If your item is located, a Guest Experience representative will contact you with next steps.
Thanks for thinking of Lucky Strike Entertainment — we're glad to be part of moments that bring people together for a good cause.
What we can offer:
Lucky Strike doesn't provide monetary donations, but we support local non-profit organizations with in-kind donations like items for raffles or auctions when possible.
How to submit a donation request:
Submit your request through our online contact form:
Submit no earlier than the 15th of the month before your event
Include all event details so we can review your request smoothly
A quick heads up:
We receive a high volume of donation requests. While every submission is reviewed:
We can't provide status updates
We'll reach out directly if your request is selected
Not all requests can be fulfilled due to limited availability
We appreciate you inviting Lucky Strike Entertainment to be part of your event — wishing you a successful and memorable fundraiser.
Thanks for your interest in joining the {brandName} team! All open positions across {brandName}, and the Lucky Strike Entertainment family of brands (Lucky Strike, Bowlero, AMF, Boomers Parks, and our other family entertainment centers & waterparks) are posted on the Lucky Strike Entertainment Careers Hub.
How to apply:
Visit the Lucky Strike Entertainment Careers Hub
Browse open roles by location, department, or job type
Click into any role to view the full description and apply online
We hire for everything from lane servers and lifeguards to event coordinators and corporate roles in marketing, tech, and operations — so whether you're looking for your first job, a seasonal gig at one of our waterparks, or your next career move, there's likely a fit.
Ready to roll? Head to luckystrikeent.com/careers and #MakeYourOwnLuck.
Not for most roles. Many frontline positions — lane servers, arcade attendants, front desk, lifeguards, and party hosts — are entry-level with paid training provided. Corporate, culinary, and management roles typically require relevant experience, which will be outlined in the job description. Browse current openings at the Lucky Strike Entertainment Careers Hub to see what fits.
Minimum age varies by role, location, and state labor laws. Most hourly positions require applicants to be at least 16, while roles that involve serving alcohol or operating certain equipment require you to be 18 or 21 depending on the state. Specific age requirements are listed in each job description.
Submit your application online through the Lucky Strike Entertainment Careers Hub
If there's a match, a recruiter or hiring manager will reach out to schedule an interview
Interviews may be in person at the center or virtual, depending on the role
Offers are extended after background checks and any role-specific screenings
Timeline varies by position, but most frontline roles move quickly — often within 1–2 weeks.
{brandName} offers a comprehensive benefits program designed to support our associates' health and financial well-being. For benefit-eligible associates, offerings may include:
Health & wellness:
Medical, dental, vision, and prescription coverage
Telemedicine and wellness programs
HSA, FSA, and HRA options
Health Advocate services
Financial well-being:
401(k) Retirement Plan
Employee Stock Purchase Program (ESPP)
Life, AD&D, Disability, and Accident Insurance
Time off & support:
Vacation, sick days, and company holidays
Employee Assistance Program (EAP)
Associate perks:
Competitive pay and tip earnings for eligible roles
Complimentary bowling and food & beverage discounts at our venues
Mentorship, leadership training, and professional development programs
Eligibility varies by role and status. Full details are shared during the offer process.
Absolutely. You can apply to as many open positions as you're interested in. If you're flexible on location, we recommend applying to roles at each center you'd consider working at so hiring managers can find you.
Yes — we hire year-round for both part-time and full-time positions across our bowling centers, family entertainment centers, and waterparks. Seasonal hiring ramps up heading into spring and summer, especially for lifeguards, ride operators, and other waterpark roles at properties like Raging Waters Los Angeles and Wet 'n Wild Emerald Pointe.
Lucky Strike Entertainment uses Experian Verify, a secure third-party service, to process all employment and income verifications.
How to request verification:
Your verifier should submit the request online at experianverify.com — they'll need to register (if they haven't already) and submit their request.
Information required:
Employee's full Social Security Number
Employee's full name
Employer name
Signed authorization form (required for income verification)
Questions? Contact Experian Verify support at 404-382-5400, option 2.
2025 W-2 forms:
Mailed by January 25, 2026
Sent to the last known home address in UKG as of January 6, 2026
Applies only to employees who did not elect electronic delivery
Need help or a prior year W-2?
Email esspayroll@lsent.com with:
Your legal name
Last four digits of your Social Security Number
The center you worked at
Your current mailing address
The tax year you're requesting
Our team will get you what you need as quickly as possible.
A lane reservation is a pre-paid booking that secures a specific lane at your chosen {brandName} center for a set date, time, and group size. Reserving a lane in advance guarantees availability the moment you arrive — no waiting, no guesswork, just bowling.
Lane reservations aren't required at {brandName}, but they're highly recommended — especially for weekend bowling and evening visits, when lanes fill up quickly during peak hours. Walk-ins are always welcome based on availability.
Benefits of booking a lane reservation in advance:
Guarantees your bowling lane and preferred time slot
Keeps your group together on adjacent lanes
Speeds up check-in when you arrive at the center
Lets you plan your night out with confidence
Ready to bowl? Reserve a lane at your nearest {brandName} location.
We make reserving a lane easy! Start your lane reservation, choose your preferred center, desired date, time, amount of guests, how long you want to bowl, and lock in your reservation with payment. Once confirmed, you’ll receive an email confirmation with receipt, then you're ready to roll!
Lane reservation guest limits can vary slightly by location. At most centers, you can include up to 12 guests per lane reservation, while select locations may be able to accommodate up to 16 guests. For the exact limit at your preferred center, select your location while reserving a lane online or contact the center directly.
Planning a group larger than 12 guests? We recommend booking an event online. Our Events team can help coordinate private lanes, party packages, and full-venue buyouts.
Standard lane reservations include 2 hours of bowling for your party. If you'd like to request additional time beyond the standard window, email our Guest Experience team at guestexperience@lsent.com. Extensions aren't guaranteed, but our team will review availability and do their best to accommodate your group.
Ready to bowl? Reserve a lane at a {brandName} near you.
A 21+ time slot is a designated window when the venue is reserved exclusively for adult guests aged 21 and over. These age-restricted times are clearly highlighted during the online booking process, making them easy to identify before you confirm your reservation.
Before you book, take a moment to:
Confirm your reservation start and end time against any highlighted 21+ windows
Verify that every guest in your group meets the 21+ age requirement
Planning an all-ages outing with kids or younger guests? Simply select a reservation time outside the 21+ window.
Yes — if any part of your lane reservation overlaps with a 21+ highlighted time slot, every guest in your party must be 21 or older. This policy applies with no exceptions and helps us deliver a consistent, adults-only atmosphere during those hours while maintaining venue compliance.
For your safety and the protection of our lanes, wearing bowling shoes during your reservation is required. We’ll automatically add one pair per person to your order when you reserve a lane. If you are bringing your own shoes, please contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Yes. Lane reservations are paid in full at the time of booking to guarantee your lanes are secured for your group. You can choose to pay now or split your payment over time with Klarna®.
Reservation confirmation emails are typically sent within minutes of completing your online booking. If your confirmation hasn't arrived, try these steps first:
Check your spam, junk, or promotions folder — confirmation emails sometimes get filtered automatically
Verify the email address you entered at checkout for any typos
Allow a few minutes for the email to arrive, especially during peak booking times
Still can't find it? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Lane reservations at {brandName} can be updated based on availability. To make sure our team can accommodate your request, all changes must be submitted at least 24 hours before your scheduled reservation time.
Guest count changes:
Adding guests: We'll do our best to accommodate additional guests based on lane and center availability
Reducing your headcount: Notify us at least 24 hours in advance and we can reallocate the difference toward other event add-ons (like arcade credit or food and beverage) or apply an onsite credit for you to use during your visit
Date or time changes:
If you need to move your reservation to a different date or time, our team will work with you to find the next best available option based on center availability.
Same-day changes:
Requests made on the day of your reservation are not guaranteed, as lane assignments and venue operations may already be finalized. We'll do our best to help, but we recommend submitting any updates at least 24 hours in advance whenever possible.
Need to update your reservation? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
We get it: sometimes plan change. An accurate headcount keeps us in the game!
Adding guests: We'll do our best to accommodate additional guests based on lane and center availability.
Reducing your headcount: Notify us at least 24 hours in advance and we can reallocate the difference toward other event add-ons (like arcade credit or food and beverage) or apply an onsite credit for you to use during your visit.
Need to update your headcount? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Standard lane reservations at {brandName} are 2 hours, but if your group wants to keep bowling, we've got a few ways to extend your time.
How to extend your lane reservation:
Before you arrive: Contact our Guest Experience team to check availability and add time to your existing reservation in advance
Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Already at the center: Ask your lane server about extending your bowling time on the spot — availability permitting
Either way, we'll do our best to keep the good times rolling.
Then bumpers you shall have! Bumpers are available and can be requested at any time—even when you show up on the day of your reservation. If you haven't completed your reservation already, just indicate your request for bumpers in the "Special Requests" box in the online checkout process.
We love cosmic bowling, too — especially for parties! The availability of cosmic bowling varies by center, so contact us at guestexperience@lsent.com and we'll follow up with the staff at your preferred center to see if it's possible to make your cosmic bowling dream come true.
Great news! You're always welcome to bring your own bowling gear to {brandName}. Guests can use their personal bowling shoes and bowling ball at no additional cost.
How shoe rentals work with online reservations:
Shoe rentals are automatically added for each guest when you reserve a lane online
If you're bringing your own bowling shoes, contact our Guest Experience team to adjust your reservation before you arrive
Need to remove shoe rentals from your booking? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Plans change — we get it. If the person who made the reservation won't be at {brandName} when the reservation begins, here's what you need to know to keep check-in smooth.
Check-in verification requirements:
The reservation contact is asked to show the credit card used to book, along with a matching valid ID, before the reservation begins
If the original booker isn't attending:
The original cardholder is typically required at check-in, or
You'll need to set up an alternative verification method in advance
Because verification is required for every reservation, we recommend contacting our Guest Experience team before your visit. Our team can review your options and make sure your group is set up for a smooth check-in.
Need to arrange alternate check-in? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Yes — upgrading your lane reservation to a package is a great way to elevate your visit. Packages can include enhanced food and beverage, added experiences, and more — so you get more out of your time on the lanes.
How to upgrade: Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Plan ahead: Upgrades must be made at least 24 hours before your reservation, and are subject to availability.
All lane reservations at {brandName} are nonrefundable and noncancelable once booked. This policy applies to every lane reservation made online or at the center.
What this means for your booking:
Your reservation cannot be cancelled or refunded after purchase
Reservations cannot be rescheduled without our express prior written consent
If you need to modify your reservation, contact our Guest Experience team as soon as possible — while changes aren't guaranteed, our team will do their best to accommodate your request
When {brandName} cancels a reservation: If we need to cancel your lane reservation due to circumstances outside our control or exigent business needs, you'll receive a full refund of your purchase as your sole remedy.
Need help with your reservation? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM – 9:00 PM ET and Sunday from 10:00 AM – 7:00 PM ET.
Full terms: Lane Reservation Terms & Conditions
Upon arrival, check in with our staff at the front desk and provide the name you used to make your reservation. You will be asked to present the credit card you used to make the reservation and matching ID for verification before your reservation starts. We’ll introduce you to the associates overseeing your reservation, set you up with your lane(s) and let the fun begin!
Due to the high volume of guests in our centers, especially on the weekends, we cannot guarantee any space will be available prior to the contracted time. If you’d like to arrive early, you are always welcome to enjoy our bar and lounge area, arcade, or other amenities that our centers offer!
If you're running behind, we'll do our best to accommodate your group — but there are a few important things to know about how reservation timing works at {brandName}.
Your reservation starts at the scheduled time, not when you arrive. If you arrive late, your total lane time will be reduced so your reservation still ends at its originally scheduled time.
We'll hold your reservation for up to 15 minutes past your scheduled start time.
Arriving more than 15 minutes late? Here's what to expect:
Your reservation may be forfeited
Lane availability will determine whether we can still accommodate your group
Wait times or limited lane options may apply
If you know you're going to be late, contact your {brandName} center directly as soon as possible so our team can do their best to help.
Of course! If you'd like to have food items served during your reservation, simply ask your lane server and he or she will be happy to tell you about all the additional menu options available for purchase during your reservation.
We'd love to accommodate, but, unfortunately, no outside food or beverage is allowed into the center except for birthday cakes if you’re celebrating a birthday. Your safety is our number one priority, and in order to ensure a safe environment for all of our guests—especially as it pertains to the preparation, service, and delivery of food and beverage items—we assume the liability as the sole provider of all food and beverage within our centers. With so many of our guests experiencing food allergies, this policy has become a necessity, and we hope you understand.
As long as availability permits, you can always buy additional lane time the day of your reservation. Just ask your lane server—they'll be more than happy to assist you!
With over 365 centers across North America, it’s very likely that there's a Lucky Strike, Bowlero or AMF location nearby.
You can find the most up-to-date information about a center’s hours of operation on each center's home page.
You can book lane reservations online up to 8 days in advance at any {brandName} location. Planning something further out? Book an event online and our Events team will assist you with planning the perfect special occasion or night out.
If your date or time is not available, we are here to help! You are able to reserve a lane up to 8 days in advance and reservations are available online up to 3 hours before your desired bowling time.
Monday–Saturday: Book same-day reservations until 7:00 PM
Sunday: Book same-day reservations until 12:00 PM
After those cutoffs, walk-ins are welcome based on lane availability.
If you need to reserve outside of this window, please contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Every event deserves a setting that actually delivers. {brandName} is built for the moments worth remembering — and booking one online takes minutes.
Reserve your event online for:
From milestone birthdays to full-group takeovers, our spaces bring the energy: sleek bowling lanes, interactive games, and a food and drink menu built to keep the night moving. Online booking makes it easy to lock in your date, customize your experience, and get everything set before your guests arrive. Book an event.
Hosting 26 or more guests, or looking for something fully custom? Our event planners will build it with you. Contact an event planner.
At {brandName}, the planning should be as good as the party. Our all-inclusive packages handle the details from booking to cleanup — so you just show up and enjoy the night.
Here's how it works:
Pick your package. From classic fun to full rockstar treatment, there's a tier for every kind of celebration.
Lock in your date and time. Book online or work directly with one of our event planners.
Show up ready to celebrate. We handle setup, food, entertainment, and cleanup.
Add your personal touches. Bringing your own cake or decorations? Let us know in advance and we'll make it seamless.
Select packages unlock extras like exclusive lane access and personalized features — ask your event planner about upgrades when you book.
We get it: sometimes plan change. An accurate headcount keeps us in the game!
If you need to reduce your headcount, let us know up to 48 hours prior to the event date so we can reallocate the difference towards other items for your event (such as additional arcade credit or food & beverage). Same day changes are not guaranteed.
Need to update your reservation? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
While we do allow you to add guests to your headcount until the day of your party, we cannot always guarantee accommodations to group size. It’s important to provide an accurate headcount at the time of booking so we can ensure we are holding enough space for your group.
If you need to modify your reservation after booking, please contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM – 9:00 PM ET and Sunday from 10:00 AM – 7:00 PM ET.
The birthday child counts towards the total headcount of your party.
Parents can stay and join the celebration, but they shouldn't be included in the official guest count. Packages are built around participating kids, so adults are planned for separately.
Keep them in mind when you book:
Space: Make sure there's room for both the kids and the parents staying.
Food and beverage: To offer food or drinks for adults, add it at checkout or customize with Guest Experience after booking.
If your event includes other adults — extended family or friends — the same rules apply: they don't count toward your guest total, but plan for their seating, space, and food or drink needs.
Need help customizing? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Laser Tag is a great add-on — but it can't be booked online. To include it in your event, contact Guest Experience at booking@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET. We'll add it to your reservation.
A few things to know:
Laser Tag is only available at select locations
Sessions may be limited, especially during peak times
Height requirements may apply
Reach out early to secure your session before your event date.
Our cancellation policy for parties and events at {brandName} is based on how far in advance you cancel, with a nonrefundable commitment built into every booking.
Nonrefundable commitment:
Upon signing your event contract, 10% of the total fees and charges becomes a nonrefundable and noncancelable commitment, regardless of when the event is cancelled
Cancellation windows:
More than 30 days before the event: You can cancel and receive a full refund of all fees previously paid, less the 10% nonrefundable commitment
Within 30 days of the event: No refunds are issued. You remain responsible for the full contracted amount, including all fees and charges
Rescheduling your event:
Events cannot be rescheduled without our express prior written consent
Events rescheduled within 30 days of the original date are subject to a rescheduling fee of 50% of the combined Minimum Total Spend plus any add-on services
Questions about your event contract? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM – 9:00 PM ET and Sunday from 10:00 AM – 7:00 PM ET.
Full terms: Parties & Events Terms & Conditions
We're here to help! Simply contact our Guest Experience team at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM – 9:00 PM ET and Sunday from 10:00 AM – 7:00 PM ET.
When you arrive for your event, please check in at the front desk and provide us with your party name. We'll then connect you to the appropriate point-person who will help get the ball rolling and set up your party with the utmost care and precision.
Due to the high volume of guests in our centers, especially on the weekends, we cannot guarantee any space will be available prior to the contracted time.
While we’d love to be flexible, we are unable to extend the duration of your party if you or your guests arrive late.
Almost all of our centers have free parking, but, to be sure, you may want to send us an email or give us a call prior to your arrival—just to confirm. Find your local center.
Bowling lanes are private for your group. Party space and laser tag sessions will be hosted in a shared space with other guests unless these venue features are booked privately. Our food is served laneside during your party so you can maximize your bowling time! Though it varies by center, food for your party will either be served plated or served buffet-style set up behind the lanes.
That would be a lane server — one of our skilled staff members who attends to our guests and is available to all parties. If you'd like extra attention, you can also purchase your very own dedicated/private event host and/or lane server to cater exclusively to your needs. Interested in a dedicated event host and/or lane server? Contact us at guestexperience@lsent.com for pricing and availability.
Our lane servers are shared resources, so it usually depends on the center's staff availability at the time. If you'd like the extra attention though, you can always purchase your very own dedicated/private event host and/or lane server to cater exclusively to your needs. (It gives your party that extra something special.) Just contact us at guestexperience@lsent.com for pricing and availability.
The maximum number of guests per lane varies by location. For more information, simply send us an email at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM – 9:00 PM ET and Sunday from 10:00 AM – 7:00 PM ET.
Then bumpers you shall have! Bumpers are available and can be requested at any time—even when you show up on the day of your event. If you haven't completed your reservation already, just indicate your request for bumpers in the "additional information" box of the Guest Info section.
We love cosmic bowling, too — especially for parties! The availability of cosmic bowling varies by center, so contact us at guestexperience@lsent.com and we'll follow up with the staff at your preferred center to see if it's possible to make your cosmic bowling dream come true.
Of course! If you'd like to have additional food items served during your party, simply ask your lane server and he or she will be happy to tell you about all the additional menu options available for purchase during your event.
We'd love to accommodate, but, unfortunately, no outside food or beverage is allowed into the center except for birthday cakes. Your safety is our number one priority, and in order to ensure a safe environment for all of our guests—especially as it pertains to the preparation, service, and delivery of food and beverage items—we assume the liability as the sole provider of all food and beverage within our centers. With so many of our guests experiencing food allergies, this policy has become a necessity, and we hope you understand.
As long as availability permits, you can always buy additional lane time the day of your event. Just ask your lane server and he or she will connect you with our on-site sales staff—they'll be more than happy to assist you!
Bowling lanes are private for your group. Party space and laser tag sessions will be hosted in a shared space with other guests unless these venue features are booked privately. Our food is served laneside during your party so you can maximize your bowling time! Though it varies by center, food for your party will either be served plated or served buffet-style set up behind the lanes.
That would be a lane server — one of our skilled staff members who attends to our guests and is available to all parties. If you'd like extra attention, you can also purchase your very own dedicated/private event host and/or lane server to cater exclusively to your needs. Interested in a dedicated event host and/or lane server? Contact us at guestexperience@lsent.com for pricing and availability.
Our lane servers are shared resources, so it usually depends on the center's staff availability at the time. If you'd like the extra attention though, you can always purchase your very own dedicated/private event host and/or lane server to cater exclusively to your needs. (It gives your party that extra something special.) Just contact us at guestexperience@lsent.com for pricing and availability.
The maximum number of guests per lane varies by location. For more information, simply send us an email at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM – 9:00 PM ET and Sunday from 10:00 AM – 7:00 PM ET.
Planning a party with a mix of ages? For mixed-age groups — family gatherings, milestone birthdays, or any celebration spanning kids, teens, and adults — we recommend booking an Adult Social Event package. These are built to flex, making them the best fit for all-ages events. Book an Adult Social Event.
Our Kids Party and Teen Party packages are tailored specifically for younger guests ages 4–19 and work best for groups made up mostly of kids or teens.
Not sure which fits your group? One of our event planners will walk you through the options and help you lock in the right setup. Contact an event planner.
Make their birthday a celebration they'll actually remember — bowling, arcade games, music, and food, all handled for you.
{brandName}'s kids and teen packages are built to make birthdays easy for parents and exciting for guests. Each package typically includes:
Reserved bowling lanes for your group
Music and a lively atmosphere
Kid-friendly food and drink options
A dedicated event host to keep everything running smoothly
We handle the details so you can focus on the party. Book a Kids Party or a Teen Party today!
The event fee covers administrative costs for your event and takes care of overhead associated with producing your amazing party. The event fee is not gratuity and will not be distributed to personnel that provide service at the event. No gratuity to personnel is required or expected.
Bar packages are not unlimited, but are instead continuous services. And to keep everyone safe, we reserve the right to limit or “cut off” any guest who is over-indulging.
We'd love to accommodate, but, unfortunately, no outside food or beverage is allowed into the center except for birthday cakes. Your safety is our number one priority, and in order to ensure a safe environment for all of our guests—especially as it pertains to the preparation, service, and delivery of food and beverage items—we assume the liability as the sole provider of all food and beverage within our centers. With so many of our guests experiencing food allergies, this policy has become a necessity, and we hope you understand.
Yes — decorations are welcome, as long as they stay within your lanes or event space.
For guest and bowler safety, piñatas, confetti, and glitter aren't permitted since they can create hazards on or near the lanes.
Questions about a specific decoration? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
You can reserve a private room for corporate events, birthday parties, and other gatherings by contacting our event planning team. Get in touch by calling your local center to speak with an event planner today. Find your local center.
Yes! You can book private lanes for corporate events, birthday parties, and other gatherings. Contact our event sales team by calling your local center for help. Find your local center.
Yes — upgrading your lane reservation to a package is a great way to elevate your visit. Packages can include enhanced food and beverage, added experiences, and more — so you get more out of your time on the lanes.
How to upgrade: Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Plan ahead: Upgrades must be made at least 24 hours before your reservation, and are subject to availability.
A bowling league is a group of players who bowl together on a regular schedule throughout a season. Leagues can be competitive or social, and they’re a great way to enjoy weekly bowling, meet new people, improve your skills, and have fun—whether you’re a beginner or an experienced bowler. Interested in learning more about leagues offered at your local center? Find a league near you.
A Traditional League is a longer bowling season (typically 16–36 weeks) focused on friendly competition, team play, and prizes—perfect for bowlers who want serious league play in an energetic, social environment. A Short-Season League runs for a shorter time (5–15 weeks) and is designed for casual players who want fun and social bowling with lower commitment and emphasis on enjoyment and meeting new people.
Leagues vary in length depending on the type you join: Traditional Leagues typically run for a full season (often around 16–36 weeks), while Short-Season Leagues are shorter and more casual, usually lasting about 5–15 weeks to fit busy schedules and seasonal availability.
Not at all! Bowling leagues are open to all skill levels, from beginners to experienced bowlers. Many leagues use handicap scoring, so everyone can compete fairly, and Short-Season Leagues in particular are designed to be relaxed and social. If you’re looking to have fun, improve your game, and meet new people, there’s a league for you.
League costs vary depending on the league you join. Prices can range from $10/week up to more than $24/week. These weekly fees tend to rise if merchandise (like high performance bowling equipment) or prize money is offered in the league.
We have Automatic Scoring Systems that compute your scores for you automatically. Each league awards teams or individuals points for winning each game and series against your opponents. You establish your average and handicap after the first week of league.
Handicap is a number added to the bowler’s average to level out the playing field and make competition fairer in leagues with bowlers of varying abilities. Handicap is then added to individual scores for each games. In Team play, all scores and handicaps are added together for each team to determine the winners of each game.
A prize fund is money that bowlers contribute to each week with their weekly league fees. This prize fund will be distributed back to the bowlers in the league based on pre-determined factors. Some examples are, Team Standings, High Average, High Series, Most Improved Average
Yes, league bowlers receive exclusive perks! Join a league today and enjoy benefits including free practice games, discounted games, 20% off parties, food, and non-alcoholic beverages, access to a discounted league bowler menu (including select beer and liquor), and a complimentary PBA membership. Terms & conditions apply.
You can join a league by signing up with an associate at any participating center or online. Find a league near you.
In most leagues, you are able to pre-bowl if you know you will not be here on any given week.
Yes! If you have an idea, you can submit a New League Inquiry and we'll be in touch to help you with next steps. Leagues are also very popular for team-building and as a social get-together in the workplace, so your company might be interested in starting a league. We are always here to help!
Simply fill out this contact form and a member of our League team will be happy to assist!
Pricing at Bowlero varies by center. Most locations offer both per-game and hourly rates, along with unlimited bowling specials like Night Strike and After Party. To see current pricing for your nearest Bowlero, select your center, then reserve a lane by selecting a date & time to see pricing.
Yes! Many Bowlero centers feature unlimited bowling specials, such as Night Strike or After Party. Availability and pricing vary by location, so check your local center for details. View Bowlero specials.
Unlimited bowling specials at {brandName} are designed for spontaneous, high-energy fun—but they are not available for advance reservation.
These bowling specials are offered on a walk-in basis only, which means:
Availability is first come, first served
Entry depends on lane availability when you arrive
Arriving early gives you the best chance to secure a lane
Because availability and pricing for unlimited bowling may vary by location, we recommend checking your local {brandName} bowling center before visiting. View {brandName} specials.
{brandName} promo codes unlock savings on lane reservations and events at participating centers. Here's how to use them:
Enter at checkout – Apply your promo code before completing your online reservation.
Limited-time only – Codes are tied to specific promotions, dates, or experiences — always check the fine print.
Online bookings only – Most codes aren't valid for in-center add-ons.
One code per booking – Codes can't be combined with other offers.
If your {brandName} promo code isn't working, confirm that it hasn't expired, applies to your selected location and date/time, and meets all terms and conditions.
For the latest deals, check your local {brandName} center or sign up for updates so you never miss a promo.
If your {brandName} promo code isn't working, a few quick checks usually solve it.
Check the promo code terms:
Expiration date – The code may no longer be valid.
Eligible dates/times – Some offers are limited to specific "booked by" and "held by" dates.
Location restrictions – Not all promos are available at every center.
Offer requirements – Specific packages, event types, or experiences may be required.
Enter the code correctly:
No typos or extra spaces
Exact capitalization (if applicable)
Still not working? Contact Guest Experience at guestexperience@lsent.com or call 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.
Bowlero offers a range of packages, from casual play options to all-inclusive bundles. Depending on the center, packages may include bowling, shoe rentals, arcade credits, and food & drinks—perfect for birthdays, corporate events, or a fun night out. Pricing and package availability vary by location, so check with your local Bowlero for details.
Yes. While certain packages may include select menu items, food and beverages are generally purchased separately. Menus vary by location, with options ranging from oversized shareables to signature cocktails and plenty of bites to enjoy while you bowl.
Both options work! Walk-ins are always welcome, but booking online guarantees your lane and time. Some centers may offer premium pricing or exclusive perks with online reservations, so it’s best to check your local Bowlero for details.
Bowlero arcades use a credit-based system. Load credits onto a play card, and use them to play a variety of games. The number of credits needed per game varies, as does the value of each credit, so pricing can differ by location.
Yes! Many Bowlero centers feature special promotions, such as reload bonuses or discounted arcade nights. Deals vary by location, so check with your local center for the latest offers.
Shoe rental rates vary by center. In many cases, rentals are included with party or package deals, but when purchased separately, pricing may differ by location.
Absolutely. If you bring your own shoes and ball, you can skip the rental fee and head straight to the lanes.
Usually not. Food and drinks are priced separately unless you’ve booked a party package that includes select menu items.
Menu pricing varies by center. Many locations feature oversized shareables, signature cocktails, and lane-side bites designed for groups. For the most up-to-date menu and pricing, check with your local Bowlero.
Yes. Many locations feature Happy Hour pricing, package bundles, or seasonal specials. Ask your local Bowlero or check the specials page for current offers.
Bowlero offers packages for kids’ birthdays, teen celebrations, and adult events. Depending on the center, packages may include bowling, shoes, food, drinks, and arcade credits. Pricing and options vary by location, so check with your local Bowlero for details.
Depending on your choice, you’ll get reserved lanes, unlimited bowling for a set time, shoe rentals, food platters, soft drinks or cocktails, and arcade play.
Booking is easy—reserve online, customize your package, and let our team handle the details.
{brandName} promo codes unlock savings on private events, parties, and group bookings at participating centers — from birthdays and bachelorette parties to corporate outings and team-building events. Here's how to use them:
Enter at checkout – Apply your promo code before completing your online event booking.
Limited-time only – Codes are tied to specific promotions, dates, or event types — always check the fine print.
Online bookings only – Most codes aren't valid for day-of add-ons or in-center upgrades.
One code per event – Codes can't be combined with other offers or event packages.
If your {brandName} promo code isn't working, confirm that it hasn't expired, applies to your selected location and event date, and meets all terms and conditions — including any minimum guest count or package requirements.
Planning a group outing? Explore {brandName} parties and events or find your local {brandName} center to see current event offers.
