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Lane Reservation FAQs

Lane Reservation FAQs

Before You Reserve a Lane

A lane reservation is pre-paid lane agreement set for a specific date/time at a designated center for a pre-selected number of people. Lane reservations allow us to guarantee lane availability for your group when you arrive - which means no long waits for you and your guests. Online lane reservations are available for groups with 12 guests or less looking for lanes over the next 8 days.

Start by finding your center and selecting what type of reservation you want to make here. Choose your desired date, time, amount of guests, how long you want to bowl and lock in your reservation with payment. You’ll receive an email confirmation with receipt and you’ll be ready to roll! Please note that online lane reservations are for groups with 12 guests or less looking to reserve time over the next 8 days. If you would like to increase your group size or pick a date outside of the 8-day window, you can click here or call 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.

Reservations are not required, but always recommended to guarantee your space and take advantage of contactless payment.

For your safety and the protection of our lanes, wearing bowling shoes during your reservation is required. We’ll automatically add one pair per person to your order when you reserve a lane. If you are bringing your own shoes, please contact a representative by calling 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.

You can reserve a lane for groups of up to 12 people. Six people will be assigned to each lane.

You can make lane reservations up to 8 days in advance online. Same-day reservations may be made up to 3 hours in advance Monday-Saturday until 7pm and up to 12pm on Sundays. If you would like to reserve lanes for a future date beyond the 8-day window, you can click here or call 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.

If your date or time is not available, we are here to help! If you are looking to reserve a lane more than 8 in advance, consider booking an event online or call our team of experts where someone will assist you in reserving your lane at 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.

Prime Time slots occur during our most high-traffic time periods and will be marked with a “Prime Time” tag when booking your reservation. Reservations made during a Prime Time slot will be charged a Food & Beverage credit on a per guest basis. The total balance of your Food & Beverage Credits will be loaded onto a gift card and presented to your group upon check in. Use this gift card during your reservation to order off our kitchen and bar menu or additional activities available at select locations. If you don’t use the entire balance on your gift card during your reservation, save it for another day and keep the fun rolling!

All guests must be 21 or over if any part of your reservation is held during a 21+ time slot.

Reservations are paid in full when reserving online to guarantee the lanes are held for your group.

We get it, sometimes plans change! To help with this, we allow you to make changes to your reservation up to 3 days prior to your reservation. If you need to reduce your headcount, you may then use the remaining balance as a credit towards the purchase of other items for your reservation (such as additional games or food & beverage). Don't forget, you can add to your headcount up until the day of your reservation as long as space is available by calling 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST. Want to learn more? Visit our Terms and Conditions here to learn more.

If you need to modify your reservation after booking, please call us at 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST and we'll do our best to accommodate your request

Once confirmed, reservations are non-refundable. If you need to reschedule your reservation for any reason, please call us at 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST. Learn more about our Terms and Conditions here.

Know Before You Go

Upon arrival, check in with our staff at the front desk and provide the name you used to make your reservation. You will be asked to present the credit card you used to make the reservation and matching ID for verification before your reservation starts. We’ll introduce you to the team members overseeing your reservation, set you up with your lane(s) and let the fun begin!

Then bumpers you shall have! Bumpers are available and can be requested at any time—even when you show up on the day of your reservation. If you haven't completed your reservation already, just indicate your request for bumpers in the "Special Requests" box in the online checkout process.

We love cosmic bowling, too—it's lots of fun (especially for parties). The availability of cosmic bowling varies by center, so please contact your preferred center to see if it's possible to make your cosmic bowling dream come true.

As long as availability permits, you can always buy additional lane time the day of your reservation. Just ask your lane server—they'll be more than happy to assist you!

Due to the high volume of guests in our centers, especially on the weekends, we cannot guarantee any space will be available prior to the contracted time. If you’d like to arrive early, you are always welcome to enjoy our bar and lounge area, arcade, or other amenities that our centers offer!

While we do our best to accommodate all scheduled reservations, we cannot guarantee that we can extend the duration of your reservation if you or your guests arrive late. Based on availability, you can always purchase additional time if you wish to stay with us longer!

Of course! If you'd like to have food items served during your reservation, simply ask your lane server and he or she will be happy to tell you about all the additional menu options available for purchase during your reservation.

We'd love to accommodate, but, unfortunately, no outside food or beverage is allowed into the center except for birthday cakes if you’re celebrating a birthday. Your safety is our number one priority, and in order to ensure a safe environment for all of our guests—especially as it pertains to the preparation, service, and delivery of food and beverage items—we assume the liability as the sole provider of all food and beverage within our centers. With so many of our guests experiencing food allergies, this policy has become a necessity, and we hope you understand.

Almost all of our centers have free parking, but, to be sure, you may want to send us an email or give us a call prior to your arrival at 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.