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Parties and Events FAQs
Parties and Events
Parties and Events FAQs
Things to Know Before You Book
What kind of parties can be booked online?
What if I'm not sure about my party's final headcount?
Can I add more people to my party’s headcount after I book?
What if I need to change/edit my reservation after I've already checked out?
What is your cancellation policy?
If I’m planning a kids birthday party, does the birthday child bowl for free?
What is an "event fee"?
Are bar packages unlimited?
What if I still can't find what I'm looking for?
Things to Know Before You Party
How many people are assigned to each lane?
What if I want bumpers during the event? (We expect a lot of gutterballs.)
What if I want glow-in-the-dark bowling? (aka cosmic bowling)
What does the set-up/arrangement of the party area look like? Where will my guests be eating? Will they be on the lanes or in the snack-bar area?
Who will be serving us and attending to our requests/needs during the party?
How many staff members will be waiting on us during the party?
Who is my main point of contact? Who should I ask for when I arrive?
What if my party ends but we'd like to stay longer?
Should I arrive early for my party?
What if we’re late for the party?
Your food is too delicious—and we'd like to add more during our party. Can we do that?
Can I bring my own food/drinks? How about my own birthday cake?
I really (really) don't like to pay for parking...Is there free parking at the center?